Effective Date: Dt. 24/11/2024

Welcome to FFD India! At FFD India, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you access our services through our platform, whether on the website or mobile app.

1. Information We Collect

We may collect the following types of information when you use our platform:

1.1 Personal Information

• Name
• Contact details (email address, phone number)
• Delivery address
• Payment information (e.g., credit/debit card details, UPI ID)

1.2 Non-Personal Information

• Browser and device information
• IP address
• Location data (with your consent)
• Usage data (e.g., pages visited, time spent on the app)

1.3 Information from Third Parties

• Social media login credentials (if you use social login options).
• Feedback or reviews from partner restaurants or payment processors.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders.
• To communicate with you about your orders, offers, and updates.
• To improve our services, app performance, and user experience.
• To detect and prevent fraud or unauthorized access.
• For marketing, promotions, and personalized recommendations.
• To comply with legal and regulatory requirements.

3. Sharing of Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

• With Restaurants and Delivery Partners: To fulfill your orders.
• With Service Providers: For payment processing, delivery, and analytics services.
• For Legal Compliance: If required by law or to protect our rights.

4. Data Security

FFD India employs industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to safeguard your data, no method of transmission over the Internet is completely secure.

5. Your Rights

You have the following rights regarding your personal data:

• Access your personal information.
• Request corrections or updates.
• Withdraw consent for data collection (where applicable).
• Delete your account and personal data.

To exercise these rights, please contact us at  isplffdindia@gmail.com

6. Cookies and Tracking Technologies

FFD India uses cookies and similar technologies to enhance your browsing experience, analyze usage, and provide personalized recommendations. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their policies.

8. Updates to This Policy

FFD India reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: isplffdindia@gmail.com
Phone: +918763361610
Address:Nearby Omm Shanthi Medical Store, Kupari, Khata no. 761/2/2 , Khaira, Baleswar, Odisha-756059.